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Week 4: AI Safety and Failure Modes

Section 2: Evaluation | Learning Outcome 2

Theme: When AI goes wrong: Understanding and anticipating failure

Core Question: "Should we use it?"


Learning Objectives

By the end of this session, students will be able to:

  • Identify common failure modes in healthcare AI systems
  • Analyse the mechanisms and impacts of algorithmic bias
  • Evaluate the risks of automation bias and deskilling
  • Apply safety thinking to AI deployment decisions

Content

4.1 Taxonomy of AI Failures

Performance Failures: When AI is Simply Wrong

All AI systems make errors. The questions are: - How often? (Error rate) - When? (Failure conditions) - How wrong? (Severity of errors) - Detectable? (Can we recognise failures?)

Distribution Shift: When the World Changes

AI trained on historical data assumes the future resembles the past: - New diseases (COVID-19 broke many models) - Changing practices (new treatments, guidelines) - Seasonal variations - Institutional changes (new EHR, different documentation)

Adversarial Vulnerabilities: When AI Can Be Fooled

AI can fail in unexpected ways: - Small input changes causing large output changes - Adversarial examples designed to fool AI - Edge cases not represented in training

Integration Failures: Technically Sound AI That Fails in Practice

Many AI failures are sociotechnical, not purely technical: - Poor workflow integration - Alert fatigue and ignored warnings - Unintended consequences of automation - Failure to account for real-world conditions

4.2 Algorithmic Bias in Healthcare

Sources of Bias

Source Mechanism Example
Data Historical patterns reflect historical biases Risk scores trained on healthcare utilisation (which is itself biased)
Labels Human annotators bring biases Diagnostic labels influenced by patient demographics
Model Algorithmic choices affect groups differently Thresholds optimised for majority population
Deployment Different access to AI benefits AI tools only available in well-resourced settings

Case Studies

Pulse Oximetry and Skin Pigmentation - Systematic overestimation of oxygen saturation in dark-skinned patients - Not "AI" per se, but illustrates how clinical algorithms can embed bias - Amplified by AI systems that use SpO2 as input

Dermatology AI and Skin Tone - Models trained predominantly on light skin underperform on dark skin - Consequences for equity in diagnostic accuracy - Challenge of dataset diversity

Risk Scores and Race - Commercial algorithms using healthcare costs as proxy for health needs - Black patients systematically assigned lower risk scores - Led to reduced access to care management programs

Measuring and Detecting Bias

Fairness metrics (each with trade-offs): - Demographic parity: Equal prediction rates across groups - Equalised odds: Equal true/false positive rates across groups - Calibration: Equal accuracy of probability estimates across groups

The Australian Context

What biases might affect Australian populations? - Indigenous health disparities - Rural/remote vs. metropolitan - Socioeconomic gradients - Migrant and refugee populations - Age-related biases

4.3 Human-AI Interaction Failures

Automation Bias: Over-trusting AI

Tendency to accept AI recommendations without critical evaluation: - "The computer says..." - Reduced vigilance when AI is present - Failure to notice AI errors - Particularly problematic when AI is usually right

Automation Complacency: Reduced Vigilance

Related to automation bias but distinct: - Decreased attention when monitoring automated systems - Slow to detect failures - Skill degradation over time

Deskilling: Atrophy of Clinical Capabilities

If AI routinely performs a task: - Clinicians may lose proficiency - What happens when AI is unavailable? - Particularly concerning for rare but critical skills

Alert Fatigue: When Too Many Warnings Mean None Are Heeded

Overalerting leads to: - Ignoring alerts - Workarounds to dismiss alerts quickly - Missing genuine critical alerts among noise

Accountability Gaps

When AI contributes to error, who is responsible? - The clinician who used the AI? - The health service that deployed it? - The vendor who developed it? - Unclear accountability may discourage reporting and learning

4.4 Safety Engineering Principles

Defence in Depth

AI should be one layer in a multi-layer safety system: - Not the sole safeguard - Independent checks where possible - Human oversight as backup

Graceful Degradation

Systems should fail safely: - Maintain function when AI fails - Clear fallback procedures - No catastrophic failure from AI unavailability

Human-in-the-Loop vs. Human-on-the-Loop

Human-in-the-loop: AI makes recommendations; humans decide Human-on-the-loop: AI acts; humans monitor

Different risk profiles and appropriate for different applications.

The Importance of Uncertainty Quantification

AI that knows what it doesn't know: - Confidence scores that are well-calibrated - Flagging cases outside training distribution - Refusing to predict rather than guessing


Aeromedical Thread

Heightened Failure Consequences in Retrieval

Limited Backup Options

  • No specialist consultation at 30,000 feet
  • Limited equipment for alternative approaches
  • Extended time to definitive care
  • Single-crew-member scenarios

Extended Patient Contact Time

  • Consequences of errors compound over long transport
  • Less opportunity for course correction
  • Deterioration during transport

Inability to "Call for Help"

  • Connectivity limitations
  • No second opinion available
  • Autonomous decision-making requirements

Compounding Failures

  • AI failure + equipment failure + communication failure = ?
  • Need to consider failure combinations
  • Redundancy planning

Case Analysis: AI Failure Scenarios

In-class exercise: Analyse hypothetical AI failure scenarios during aeromedical transport: - Deterioration prediction that misses a critical change - Medication dosing recommendation error - False reassurance from monitoring AI - AI unavailable during critical phase


Learning Activities

Pre-Class Preparation

  1. AI Incident Reports
  2. Read the three provided AI incident reports
  3. For each, identify: What failed? Why? What was the harm?

  4. Bias Detection Exercise

  5. Complete the provided exercise examining a dataset for bias indicators
  6. Document potential disparities observed

In-Class Activities

  1. Failure Mode and Effects Analysis (FMEA) (Groups, 45 mins)
  2. Apply FMEA methodology to a clinical AI system
  3. Identify potential failure modes
  4. Assess severity, likelihood, and detectability
  5. Propose mitigations

  6. Automation Bias Debate (Structured debate, 20 mins)

  7. Motion: "AI clinical decision support does more harm than good because of automation bias"
  8. Teams argue for/against
  9. Debrief on nuances

  10. Acceptable Error Rates Discussion (Facilitated, 20 mins)

  11. What error rate would you accept from AI?
  12. How does this compare to human error rates?
  13. Does it depend on the consequence?

Post-Class Activities

  1. Safety Analysis
  2. Select an AI system relevant to your practice
  3. Document potential failure modes
  4. Propose safety mitigations
  5. This feeds into Assessment 2

Indicative Resources

Required Reading

  • Obermeyer, Z., et al. (2019). Dissecting racial bias in an algorithm used to manage the health of populations. Science, 366(6464), 447-453.
  • FDA adverse event reports for AI/ML medical devices
  • UK MHRA. Guidance on AI as a Medical Device.
  • Cabitza, F., et al. (2017). Unintended consequences of machine learning in medicine. JAMA, 318(6), 517-518.

Session Summary

This week examined how AI systems fail and the risks they pose:

  1. AI fails in multiple ways: performance, distribution shift, adversarial, integration
  2. Algorithmic bias can systematically disadvantage already marginalised groups
  3. Human-AI interaction creates new failure modes: automation bias, complacency, deskilling
  4. Safety engineering principles should guide AI deployment
  5. Aeromedical contexts amplify failure consequences

Next Week: We'll examine the ethical and regulatory frameworks that govern healthcare AI in Australia.